Boarding & Cancellation Policy

K-9 Detection Services | Newburgh, Indiana

At K-9 Detection Services, the safety, comfort, and well-being of every dog in our care are our top priorities. We strive to provide a clean, secure, and welcoming environment where your four-legged family member can feel comfortable while you’re away.

To help ensure a positive experience for every guest, we ask pet owners to review the following boarding guidelines before scheduling a stay.

Boarding Reservations

Boarding reservations are subject to availability. We encourage pet owners to schedule in advance, especially during holidays, weekends, and other busy travel periods.

Please contact our team to discuss availability, accommodations, and any special requirements your dog may have.

Reservations are confirmed directly with K-9 Detection Services.

Vaccination & Health Requirements

For the protection of all dogs staying at our facility, current vaccinations and appropriate health documentation may be required before boarding.

Dogs should arrive in good general health and free from signs of contagious illness, including coughing, vomiting, diarrhea, or other symptoms that could place other animals at risk.

Please notify our team before your scheduled stay if your dog has recently been ill, has any known medical conditions, or requires special accommodations.

K-9 Detection Services reserves the right to decline or postpone boarding when necessary to protect the health and safety of the animals in our care.

Medications & Special Care

We understand that every dog has individual needs.

If your dog requires medication, a special diet, or additional care, please discuss these requirements with our team before making your reservation.

Any medications should be provided in their original labeled containers, along with clear administration instructions.

Special care requests are subject to our ability to safely accommodate your dog’s needs.

Personal Belongings

Owners are welcome to discuss bringing familiar items that may help their dogs feel comfortable during their stay.

Please label any approved personal belongings. While we take reasonable care of items brought to our facility, we recommend leaving valuable or irreplaceable belongings at home.

Drop-Off & Pick-Up

Drop-off and pick-up arrangements should be coordinated with our team in advance.

Please contact K-9 Detection Services if you anticipate arriving later than scheduled or need to make changes to your arrangements.

Additional arrangements may be necessary for early arrivals, late departures, or extended stays.

Cancellations & Reservation Changes

We understand that plans can change.

If you need to cancel, reschedule, shorten, or extend your dog’s boarding reservation, please contact us as soon as possible.

All reservation changes are subject to availability and any applicable booking terms communicated at the time of reservation.

Please speak directly with our team regarding cancellation requirements or any fees that may apply to your reservation.

Behavior & Safety

The safety of our guests and staff is extremely important.

We ask owners to provide accurate information about their dog’s temperament, behavior, medical needs, and any history of aggression or significant anxiety.

Every dog is an individual, and our team will evaluate whether we can safely accommodate their specific needs.

We reserve the right to decline boarding or make alternative arrangements when a dog’s behavior presents a safety concern.

Emergency Veterinary Care

In the event of an illness, injury, or emergency during your dog’s stay, our team will make reasonable efforts to contact you or your designated emergency contact.

If immediate veterinary attention is necessary, we may seek appropriate veterinary assistance in accordance with the authorization and arrangements established during booking.

Owners are responsible for veterinary expenses as outlined in their boarding agreement.

Contact Us

Have Questions About Boarding?

We’re happy to answer questions about our facility, discuss your dog’s individual needs, and help you prepare for an upcoming stay.

K-9 Detection Services

Newburgh, Indiana

Call or Text: 812-518-3633

We look forward to welcoming your four-legged family member!